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Hello, LONG R&D

By Hoang-Long Nguyen · March 1, 2026 · Infrastructure, Reliability, Notes

An introduction to LONG R&D — a personal space for writing about site reliability engineering, infrastructure, and building systems that last.


Welcome to LONG R&D — a personal research and writing space by Hoang-Long Nguyen.

This is where I write about site reliability engineering, infrastructure, and the craft of keeping systems running at scale. I work as an SRE at One Mount Group, where I spend most of my time on Kubernetes, GCP, observability, and the slow, unglamorous work of making things more reliable.

What to expect

Notes on real problems: SLO design, incident response, on-call ergonomics, Terraform patterns, GitOps workflows, and whatever I happen to be thinking through at the time. Not tutorials — more like field notes.

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